May29
No Internet For You, Two Days!
(said in my best soup nazi voice)
If someone wants to seriously torture me, taking away my internet is the way to do it. Our cable went down yesterday morning, and when we went to bed last night it still wasn’t back up. We were supposed to have AT&T come out and set up DSL today, so other than some minor annoyance, I wasn’t too worried with it. Why call Mediacom when we were having it shut off today anyways, right?
I was told on Friday AT&T would be sending someone out between 8 and 11am this morning. Why such a broad range? Damned if I know. Personally I think they just like having people sit in their homes pacing by the door so that when they do finally show up at 10:59am, you are so wracked with internet withdrawals you don’t care how late they are. I was not terribly surprised when I called and had them tell me no, it wasn’t between 8-11, it was 8-12, I must have been told wrong. I was even less surprised when at 12:45 there was still no word. These people are notorious for saying one time and showing up 3 hours later, if at all. What did surprise me was the information I was given when I finally called and was transferred to the DSL installation department, which apparently now resides in India. I believe his exact words were
“In order to inform you we have had an error of the highest level and will have you to call and responsibly reschedule Friday for our earliest convenience on Saturday or Monday.”
Oh dear god, the translators are drinking again.
Once I puzzled out that there was a technical issue and I’d have to call Friday to reschedule for Saturday, we were ok. I pulled out the cable modem and figured out how to hook it back up, and as luck would have it the internet was back up. *whew*
I feel like an addict getting a fix, and I’m wondering if we couldn’t just hook a line straight into my arm?
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19 Responses to “No Internet For You, Two Days!”
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problem girl May 29th 2007 at 04:06 pm 1
I think you just pretended not to have internet access so that you wouldn’t have to answer your own sex question.
problem girl May 29th 2007 at 04:07 pm 2
Oh. I just realized that you did answer it. D’oh!
moodswingingmommy May 29th 2007 at 04:20 pm 3
I hate when that happens! LOL…I must have been talking to the same customer service rep as you when I called Verizon last week.
Melanie May 29th 2007 at 04:40 pm 4
ROFL! Sorry to laugh at your internet pain… Been there… done that!
lady macleod May 29th 2007 at 07:27 pm 5
It is sooooo true! I am the same, as is Q.
Tina May 29th 2007 at 08:13 pm 6
You always make me laugh.
The internet is our OUTLET lol. We need it - especially SAHM’s
Cakehead May 29th 2007 at 08:32 pm 7
I feel your pain, but find I’m a bit more productive when my outlet is taken from me!
Cate May 29th 2007 at 08:36 pm 8
I don’t know how you made it that long without internet….I don’t think I could do it! The last internet outage I had was for 12 hours, and I almost needed to be committed!
O Mama Mia May 29th 2007 at 09:26 pm 9
Tap that vein, girl!!
Shannon - PHAT Mommy May 29th 2007 at 09:37 pm 10
You said it girl! I’m thinking some kinda Spy Kids-like gadget that attaches to our wrists so we can surf/blog/email/im ALL THE TIME.
One Tough Momma May 30th 2007 at 05:39 am 11
I know how you feel, but my family likes it when my internet is down. That’s the only time that they have clean clothes to wear.
Sensible One May 30th 2007 at 06:37 am 12
One of the first things I look for when shopping for a vacation destination is whether or not they have WiFi. No pool? I don’t care. Just make sure I have web access…
Beckie May 30th 2007 at 06:44 am 13
I think internet withdrawals are torture! I’ve recently wondered how on earth I survived growing up with only minimal internet access (old fashioned, 2400 bps dialup)
Heather May 30th 2007 at 07:09 am 14
Customer service just rocks in this day and age.
amanda May 30th 2007 at 08:11 am 15
When our computer was messing up, I called dell and got the same friggin thing.. I think at one point i was laying in the floor of the office, frustrated to tears, screaming into the phone that someone needed english as a 2nd language classes, in addition to every curse word i know, and some i made up on the spot!
Summer May 30th 2007 at 09:23 pm 16
Oh gods, life without the internet. I don’t think I could make it one day.
N May 31st 2007 at 08:51 am 17
I know that pain… Our DSL went down at work for about a week. I ended up having to bring my laptop to work and cruise around during lunch and “borrow” wireless connections from local coffee shops and the public library just to get my fix.
Amanda May 31st 2007 at 08:09 pm 18
That whole experience is so universal. You have to wonder…why don’t the phone, cable, repair companies do something about their crappy customer service???
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